Question 1

How do you decide who comes to my home?

Accepted Answer

Every contractor in our network has been police-checked, ABN-verified, has current public liability insurance, holds the appropriate trade licences for their work, and has been reference-checked with previous clients. They've also agreed in writing to our service standards — communication response times, presentation, cleanliness, and respectful conduct.

Question 2

How much will my job cost?

Accepted Answer

It depends on the work. Small handyman jobs usually start from $150-$300. Larger work like deck restoration or exterior repairs costs more, depending on size. You get an itemised written quote before we start. No hidden extras.

Question 3

Can you handle small repairs?

Accepted Answer

Yes. There’s no minimum job size. You can book us for a one-hour visit or a few small fixes. If you have a list, we can work through it in one visit.

Question 4

How soon can you book me in?

Accepted Answer

Quotes usually go out within 24 hours. Most non-urgent jobs are booked within 7-10 days. For genuine emergencies like leaks, broken locks, or storm damage, we aim for same-day or next-day. Maintenance plan clients get priority.

Question 5

What happens if the job isn't right?

Accepted Answer

Tell us directly. We review the issue, then come back to fix it or redo the work at no extra cost to you. We also keep before-and-after photos on every job, so you have a clear record of what was done.

Question 6

Do you help with property prep for agents and property managers?

Accepted Answer

Yes. You can use us for pre-sale prep and rental maintenance. We work with Melbourne south-east agencies. You get one point of contact, photo-documented work, and fast turnarounds. Email bookings@kennedytotalpropertycare.com.au to discuss pricing.

Question 7

What services do you provide?

Accepted Answer

We handle home and garden maintenance end to end. That includes repairs, painting, plumbing, pressure cleaning, hedging, pruning, and pre-sale property preparation. If you need something outside that list, send it through. If we can help, we will.

Question 8

Do I need to be home when the work is done?

Accepted Answer

Not always. If we can access the area safely and you’ve approved the scope, we can usually complete the job without you there. We’ll confirm the details upfront and keep you updated with photos if needed.

Question 9

Can you help with ongoing maintenance for rental properties or investment homes?

Accepted Answer

Yes. We work with owners, investors, and real estate teams on repeat maintenance. You get one contact, clear communication, and work that keeps the property in good shape without chasing multiple trades.

Question 10

What areas do you service?

Accepted Answer

We’re based in Murrumbeena and work across Melbourne, with a focus on the south-east. If you’re not sure whether you’re in range, get in touch and we’ll confirm quickly.

Every job, done properly.

Outdoor restoration & cleaning

Home maintenance & repairs

Garden & property care

Pre-sale & rental property prep

Six steps. No surprises.

Frequently asked.